Frequently Asked Questions

Everything you need to know about your new favorite tote.

What materials are Good Totes made from?

We prioritize durability and style by using premium, heavy-duty organic cotton canvas and reinforced recycled polyester linings to ensure your tote lasts for years.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.

How should I clean my tote bag?

To maintain the shape and color of your tote, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or tumble drying to prevent shrinkage.

Are your products ethically manufactured?

Absolutely. We partner with Fair Trade certified factories that ensure safe working conditions and fair wages for every artisan involved in the production process.